Cybestbuy Policies
Rules for Everyone Overview
cybestbuy members:
· Must be at least 18 years old.
· Cannot misrepresent their identities.
· Must always provide valid and complete contact informationand must always have a valid email address.
· Cannot publish the contact information of other members in an online public area.
Must choose their User ID according to cybestbuy rules.
Offers to Buy or Sell Outside of cybestbuy
Offers to buy or sell listed items outside of the cybestbuy site are not permitted. Offers of this nature are a potential fraud risk for both buyers and sellers and circumvent cybestbuy's fees. If you receive any spam (unsolicited commercial messages) through email or Skype that includes offers to buy or sell outside cybestbuy, please report this.
Some examples of offers outside of the cybestbuy site include:
· Using member contact information obtained from cybestbuy or using any cybestbuy system to offer to sell any listed item outside of cybestbuy
· Canceling a listing to sell to a buyer who became aware of the item through cybestbuy
· Ending a listing early to sell the item at a higher price
· Offering to sell duplicate or additional merchandise at lower prices outside cybestbuy
· Sending unsolicited (without prior permission) commercial email offers to users and shops for the same or similar products that they have bought in the past.
Shops
Shops must follow the following rules in order to secure the smooth operation of the site
· Once a product is listed it must be available for sale and the shop must remove it when stock is not available.
· Once a product is ordered by the user the sale if final and the shop is not permitted to cancel the order without a substantial reason.
· Shops must deliver the product within 4 Working Days from the order.
· Shops must not list products at higher prices that what the retail price is in their own business.
· Shops must offer details description of the product listed and must not in any case lead the client to believe they are purchasing something else than what is being offered.
Fees and Payments
· Shops are opened at a yearly fee decided by cybestbuy and published on the site with its properties.
· Extra functions could be purchased at times and prices will be published accordingly.
· All sales made (including VAT, Delivery Fees ect) will have a 10% fee by cybestbuy which go towards the administration of the site.
· Cybestbuy will also charge the shops account 10% on all cash sales made.
· When the statement of a shop is over €20,00 cybestbuy may request payment of the balance at any time according to its discretion.
· Products paid online will be paid by cybestbuy with a cheque or PayPal.
· Products sold in the current month will be paid by cybestbuy on the 20th of the following month unless the 20th is a weekend or a National Holiday and cheques will be issued on the shops specified Invoicing name and all the cheques will be crossed in order to prevent fraud. All cheques will be sent by mail to the shops registered address. TERMS FOR RECEIVING CHEQUES FOR SALES MADE.
TERMS FOR RECEIVING CHEQUES FOR SALES MADE
· All invoices on sales made online must be received by cybestbuy by the last working day of the current month
· All Sales of the current month must have a statues of completed by the 4th working day of the following month
· All invoices must be accompanied by a copy of the dispatch papers of the product (Example Akis Express Receipts) or a signed waybill by the client and his username written on it and a copy of the order received by cybestbuy.
· Invoices to cybestbuy must always be issued with the 10% fee subtracted from it (Example Sale Price including VAT €100,00 Delivery Charges €10,00 Total amount paid by customer €110,00, Invoice to cybestbuy must be €99,00)
